Privacy Policy

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Contact us for architectural design services
• Request project consultations or quotes
• Subscribe to our newsletter
• Fill out forms on our website
• Communicate with us via email or phone

This information may include:

• Name and contact information
• Property details and project requirements
• Budget and timeline information
• Preferences and design specifications

Technical Information

We automatically collect certain technical information when you visit our website, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide architectural design services, project management, and consulting
• Communication: To respond to inquiries, provide project updates, and maintain client relationships
• Project Development: To understand your needs and deliver customized design solutions
• Legal Compliance: To comply with building codes, regulations, and professional standards
• Business Operations: To improve our services and website functionality
• Marketing: To send newsletters and updates about our services (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Professional Partners: With engineers, contractors, and consultants involved in your project
• Legal Requirements: When required by law, regulation, or legal process
• Service Providers: With trusted third-party service providers who assist in our operations
• Business Transfers: In connection with any merger, sale, or transfer of company assets

All third parties are required to maintain the confidentiality of your information and use it only for authorized purposes.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission and storage
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data privacy and security

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

• Duration of our professional relationship
• Legal and regulatory requirements (typically 7-10 years for architectural records)
• Resolution of disputes or legal claims

When information is no longer needed, we securely dispose of it in accordance with our data retention policies.

Your Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your information to another service provider
• Withdrawal of Consent: Withdraw consent for processing (where applicable)

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand how visitors use our site
• Marketing Cookies: To provide relevant content and advertisements

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you of significant changes via email or website notice
• Provide a summary of key changes

We encourage you to review this policy periodically to stay informed about how we protect your information.